Store Closures / Holidays / Turnaround times

The showroom is only open when no COVID lockdown restrictions apply  ( 9 Greg Chappell Drive Unit 13 Burleigh Heads 4220 QLD Australia) every Tuesday and Thursday from 9.30 - 1.30pm (other weekdays by appointment - please send a message on Instagram or email / closed on all public holidays). During school holidays or LGA lockdowns the showroom is closed. The online store remains open year round :)

During school holidays we mostly dispatch orders about twice a week. The next school holidays are from september 18th to october 4th.

 

Outside school holidays we dispatch orders every week day except public holidays (Mo to Fr). Most items (apart from handmade dummy / soother chains with names) ship within 24-48 business hours of ordering. (Since we do not ship on weekends for late Thursday & Friday to Sunday orders this would be the following Monday or Tuesday). 

Often we ship orders up to 10am QLD time on the same work day. 

Thank you for supporting our small family business. 

Britta, Simon and Luna xx